Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in the same condition like received, unused & suitable for resale, with all accessories attached.

RETURN PROCESS

To return an item, please email customer service at support@kidstoys.mt to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Rafal Cwiklinski

RMA #

Seacrest D6 Triq Il-Porzjunkola

Qawra, San Pawl Il-Bahar SPB1252

Malta

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. You will get a refund through the same payment method you paid for Goods, or another convinient for both parties. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

77144073

support@kidstoys.mt